Αναγραμματισμοί & Πληροφορίες σχετικά με | Αγγλικά λέξη IVR
IVR
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- Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad.
- In other countries such as the United States, Ireland, and many Nordic countries, there is a growing trend of customers using Card Not Present recharge options such as online payments, or by using their mobile handsets to call the operator and recharge with a representative (CSR) or through their IVR (Interactive Voice Response) system.
- Under Oracle Service, the product has predictive capabilities and offers customer service support for website, apps, chatbot, live chat, video chat, co-browse, social messaging, texting, customer portals, IVR, knowledge base, store associates, and other channels.
- Other VoIP software applications include conferencing servers, intercom systems, virtual foreign exchange services (FXOs) and adapted telephony software which concurrently supports VoIP and public switched telephone network (PSTN) like Interactive Voice Response (IVR) systems, dial-in dictation, on-hold and call recording servers.
- There were many sister brands such as Illusion Core, Illusion Pro, Vision, MOTION, Dreams, mixwill soft, TEATIME, and FULLTIME, but currently, only Illusion and IVR are active.
- Now however, vishing fraudsters often use modern Voice over IP (VoIP) features such as caller ID spoofing and automated systems (IVR) to impede detection by law enforcement agencies.
- By bringing seamless, multi-modal biometrics to your customers, agents and IVR, you prevent fraud losses, reduce your average handle times, contain more calls within IVR, and deliver markedly better customer experiences from any phone, anywhere.
- Heller has also made contributions to methodology, suggesting the technique called "frozen Gaussians"—today the most widely used semiclassical initial value representation (IVR) method of wavepacket propagation.
- In addition to sending and receiving SMS service, voicemail, voice based messaging service SMS Koza, end call notification on call completion, IVR, and USSD recharge are included in the prepaid base Warid connection.
- The VBVoice toolkit allows for creation of various IVR applications, such as auto attendants, outbound IVRs, predictive dialers, and self-service IVRs.
- Its products included omnichannel voice and non-voice (email, SMS, web), IVR, recording, workforce management and employee engagement, and robotic process automation (RPA) and artificial intelligence (AI) tools with data analytics and real-time and post-call speech analytics.
- First working under advisor and natural language processing (NLP) pioneer, Computer Science Professor Terry Winograd, and then directly with HCI authority and Communications Professor Clifford Nass, Berjikly contributed to the corpus around Nass' theory of The Media Equation, particularly with respect to how humans interface with interactive voice response (IVR) systems.
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